Meet Tracey Wiley, OctoClean’s Awesome Accountant

Hello, my name is Tracey Wiley.  I am OctoClean’s Accountant and Office Manager. I came to the OctoClean family in the fall of 2009 after relocating to Riverside from the Santa Clarita Valley.  Prior to working at OctoClean, most of my past positions have been in the construction and real estate development industry.  What has […]

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OctoClean’s 7 Tips to Customer Retention and Growth

If you search the internet for business nurturing, you often find programs designed to nurture prospective customers or your “top” customers. You will less often encounter nurturing to your existing customers and rarely do you hear about nurturing to your employees or in our case to our OctoClean Franchise Owners. Nurturing, in terms of marketing, […]

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The Janitorial Industry Sucks and it is our Fault

I have heard all of the slights… “You guys are all the same”, “I want the cheapest price” and “If I don’t get it from you, I will go somewhere else”. I never understood this belief so I rebelled against the status quo. I wanted to know how customers got this belief and, wow, what […]

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