Nightly cleaning services keep a building presentable and safe for your customers and staff, but what about the messes made during the day? Like the mud tracked through the halls, the accidental spills, or the paper product left on the bathroom floors. When these problems are reoccurring, it may be time to hire a day porter.
What Is a Day Porter?
A day porter is responsible for keeping a building clean in-between regularly scheduled cleaning services. The services they perform are highly customizable, but often include:
- Cleaning lobbies
- Cleaning restrooms
- Restocking bathroom supplies as necessary
- Cleaning common areas like kitchens, cafeterias, and patios
- Cleaning and preparing conference rooms before VIP visitors and after meetings
- Cleaning high touch-point areas to reduce the spread of illness by eliminating bacteria and germs
- Responding to spills and other cleaning emergencies
- Removing or warning of safety hazards, such as wet floors
- Removing trash and debris from entrances
While having a day porter at your building is a major plus, it is not always necessary. So, when should you hire a day porter? Here are a few signs that a day porter is required at your building.
1. The Building Experiences High Levels of Traffic
You may need a day porter if despite the night crew performing services daily, there are still messes to be cleaned and trash to be disposed of throughout the day. A quality service provider will do a thorough job cleaning your building, but it is unrealistic to hold them accountable for messes created by customers and staff while they are not there. Also, if your building is open 24 hours, it is not possible to keep cleanings to off hours. Instead, a day porter can make sure that high traffic areas like restrooms, lobbies, and common areas are always maintained.
Having a day porter aids the night crew by allowing them to focus on deep cleaning tasks that are more involved. To avoid miscommunication between the two groups, work with your service provider to ensure both groups understand what services they are responsible for.
2. The Building Requires a Specialized Level of Cleaning
Medical facilities require a higher level of cleaning because they are exposed to bacteria and viruses every day. Treating sick patients can involve vomit, blood, and other bodily fluids that must be handled with cleaning methods that meet strict health codes. Labs, schools, and some manufacturing facilities often require the same level of care. If you manage one of these types of facilities, a day porter is essential to the safety and care of your occupants.
3. The Building Has a High Security Clearance
If regulations state that no one can be left unsupervised in your building, evening cleaning services may be out of the question. An easy solution is to hire a day porter to maintain your building. Hiring a day porter will ensure that you adhere to your security standards, but also guarantees that you have someone on hand whenever you need them. Cleaning tasks that would typically be performed at night, like mopping, vacuuming, and deep cleaning restrooms, can be performed during slow business hours to avoid disruption to your customers and staff.
How Do I Find the Right Day Porter?
Good people are the key to successful day porter services. When looking for a day porter, make sure to ask the right questions. For example:
- How many years have you been in business?
- What other customers do you serve and can I contact them?
- How do you train your staff?
- What quality assurance measures do you have in place?
If you are ready to discuss day porter services with an experienced provider, you can contact us for more information.