Lessons from Dad…"Be Irrational"
As a child I never knew fear of failure. I watched my Dad take on one business venture after another and….mostly fail.
Read More »OctoClean’s 7 Tips to Customer Retention and Growth
If you search the internet for business nurturing, you often find programs designed to nurture prospective customers or your “top” customers. You will less often encounter nurturing to your existing customers and rarely do you hear about nurturing to your employees or in our case to our OctoClean Franchise Owners. Nurturing, in terms of marketing, […]
Read More »The Janitorial Industry Sucks and it is our Fault
I have heard all of the slights… “You guys are all the same”, “I want the cheapest price” and “If I don’t get it from you, I will go somewhere else”. I never understood this belief so I rebelled against the status quo. I wanted to know how customers got this belief and, wow, what […]
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