Let me tell you a story of the hardest, slowest and costliest floor job in my cleaning history. . . My girlfriend and future wife was away at school in London and I needed to make some quick money doing extra work. I had stripped floors from time to time with my Dad in our […]
Read More »Many of us have been trained to use systems. We use them to be more efficient and productive. There is one system, however, that runs through all areas of our lives that is not helpful but destructive. This system contains very important ingredients (control, dependence, distrust and scarcity) and we find it at work all […]
Read More »In the business world, we are not trained to be thankful but rather to give the majority of our attention to what is not going well. We obsess over our goals; what has failed in the past and what we need to change in the present.
Read More »Hospitals, like everyone else, have taken a hit during the economic downturn. The good news? Here are a few easy ways to save on housekeeping operational costs without sacrificing patient care:
Read More »I often tell my franchisees and staff that this industry, much like other very labor driven industries, is a “want to” business. In the early days of OctoClean (then known as Service Pros) my Dad and I knew very little about efficiencies and cleaning technique.
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